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The Course

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The London Arabia’s “Trust Me I’m an Arab” course is designed to solve challenges faced by foreigners working with Arabs, in or outside the Arab world whether clients, colleagues, suppliers or anyone else. It is suitable for both newcomers and those more familiar with the Arab world. You do not have to be knowledgeable of the Arab world and expert in any particular field to take the course. It will help you establish an understanding of the Arab world and will assist you to develop your own strategies for working with Arabs.

This workshop explores the Arab culture and business culture and how it differs from the UK and Europe. This intensive one-day workshop will equip participants with a practical understanding of how best to work with shoppers, colleagues and clients from across the Arab world. 

Why

Cross-Cultural

Training?

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An introduction to the Arab world

  • What is the Middle East, the Arab World, and the GCC, and how do they operate 

  • Legislative framework and governance 

  • Distinguishing features 

  • Similarities and differences between the Arab countries 

  • How is the Arab world perceived, and why (and how) is business being done there? 

An overview of Arab culture and practices 

  • Personal Relationships: knowing who you are dealing with 

  • Implications of Islam on Arab culture 

  • Key tenets of Shariah law and its importance in the Middle East 

  • Tolerance and understanding: how and where to practise it 

  • Hospitality and entertaining 

  • Doing business – the importance of personal relationships 

  • What does success depend upon 

  • Working Practices and the Working Week 

  • Structure and Hierarchy in the Arab world 

What

will you

Learn?

Appointments and meetings – etiquette and protocols 

  • Body language do’s and don’ts 

  • Lefts and Rights 

  • Timekeeping and punctuality 

  • Breaking for prayer times 

  • What to expect in the meeting / The typical structure and format of meetings 

  • Bargaining and haggling 

  • Dealing with bureaucracy / notarisations and attestations 

  • The importance of the spoken word over the written agreement 

  • Appointments and meetings: etiquette and protocols 

  • The role of entertaining in the middle eastern business environment  

How will this Workshop be Presented?

This workshop combines theory and practice. We use company examples to illustrate how the techniques presented have been applied in real case studies. The purpose is to use a mix of proven learning techniques to ensure maximum understanding, comprehension and retention of the information presented.

Literally anyone who works with or in the Arab world

The course is aimed at anyone who is interested in improving their understanding of doing business with Arabs. It is suitable for both newcomers and those more familiar with the Arab world. For anyone who wants sell to Arab consumers, or in consistent contact with people from the Arab world, or who will be involved in conducting business in the region and delivering projects, both in country and directly supporting from UK.

Who

Should

Attend?

Delivery Method

The most appropriate training format, content and approach for your Trust me, I’m an Arab course will be discussed during your diagnostic consultancy.

Training Methodology

• PowerPoint will be used and show movie clips (where appropriate).
• Role plays will be used to look at situations from various perspectives.
• Activities to enhance your understanding of theoretical concepts will be used. • The training will be centered around experiential learning techniques.

Training Hours

Face-to-Face, One session (8) hrs, One day or 1⁄2 day (2-4) hrs

Resources Required

• Maximum number of participants to a class will be 15.
• The training will be conducted at a venue organized by the client.

• The LCD projector & computer will be provided by the client.
 

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Contact Us Today!

info@londonarabia.com

+44 (0) 20 34 110876